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As you think about implementing the training program at DNA, you
know that you will need to collect data in order to prove ROI. ROI
is calculated by dividing operational results by the training
costs. These numbers are arrived at from conducting a cost-benefit
analysis. Although you cannot actually calculate ROI now, since the
training has not yet occurred, you can prepare a plan for
completing this analysis. It is important to note that all
companies compute ROI differently depending on the size of the
training project.

Imagine that one part of the training program you are developing
is a custom, off-site training workshop on coaching skills for
project managers. Complete the following:
•Review the Cost-Benefit Analysis Scoring Guide to ensure that you
have met the requirements for this assignment.
•Fill out the Cost-Benefit Analysis template in the Resources.
•Outline the costs and benefits you will analyze during the
evaluation stage of this training program. It is not necessary to
include numbers at this point, simply prepare a plan for the
numbers you will need to collect throughout the development and
evaluation processes.
•Include in your plan: ?A list of cost types possible for this
training program.
?The evaluation outcomes for the training program.
?An explanation of how you will measure the outcomes in terms of
operational results.

u05a2 Cost-Benefit Analysis Template
Elements Align with the Distinguished Categories of the Scoring

Part 1: Costs
1.      List specific costs for each category that might be
incurred for the project managers’ coaching workshop.
2.      Identify and briefly describe appropriate costs that might
be incurred during the project managers’ coaching workshop in the
categories of direct, indirect, developmental, overhead costs, and
compensation for trainees.
3.      Also provide a rationale for costs identified.
4.      Add rows as you feel necessary.

Direct Costs Identification    Description     Rationale
Indirect Costs  Description     Rationale
Development Costs       Description     Rationale
Overhead Costs  Description     Rationale
Compensation for Trainees       Description     Rationale

Part 2: Benefits
1.      Define the appropriate evaluation outcomes for the project
managers’ coaching workshop and provide a rationale.
2.      Add rows as you feel necessary.

Evaluation Outcomes

1.      Determine appropriate operational results to be measured to
show the benefits of training and provide a rationale for selection
of operational results to be measured.

Operational Results Measures   Rationale

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