In "What Was Volkswagen Thinking?," Jerry Useem (2016) presents
Diane Vaughan’s theory of the normalization of deviance and
includes a variety of corporate examples that demonstrate the
effect of her theory.
In your response, briefly explain Vaughan’s theory. Explain how
this type of communication within one of the organizations (Ford
Motor Company, NASA, B.F. Goodrich, and Volkswagen) altered the
behavior of the employees.
Your response should be at least 500 words in length.

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