- Use a desktop computer or laptop computer rather than a mobile device. Mobile devices, even officially supported ones, are less reliable than supported non-mobile browsers.
- Professors/instructors can use a wide range of content—including images, audio, video, and even Flash—in their quiz questions, and mobile browsers may not properly handle all these media types.
- Use a reliable Internet connection. In many cases, mobile data connections are less reliable than cable modem or DSL connections, for instance.
- If you experience technical problems—a dropped Internet connection, a crashed computer, or the like—while taking a quiz, first try to reconnect and re-enter the quiz.
- If the quiz is still available, and your time to take the quiz has not expired, you can pick up where you left off.
- If you are unable to re-establish connection, contact your course instructor to explain your situation.
- When you begin the quiz, check the time limit and be aware of the remaining time as you work through the quiz. In most cases, when a quiz has a time limit, a countdown timer is shown at the top of the quiz page.
- Save your answers as you complete each question. In the event you run out of time or encounter a technical problem such as loss of your Internet connection, your work won't be lost. You can always re-save an answer if you change your mind.
- Submit your quiz when you are finished.
- If your quiz has an assigned time limit, MyTLCCourses may display a message and prevent you from doing anything but submitting the quiz when the time limit expires.