Assignment 1 The Role of The Manager and The Impact of Organizational
Theories on Managers (Week 3)
In the first assignment, students are given a scenario in which the shipping manager
who has worked for Galaxy Toys, Inc. since 1969. The scenario serves to set the stage
for students to demonstrate how management theories have changed over time. For
example, management 30 years ago is different than management in the 21 st century.
Outcome Met by Completing This Assignment: integrate management theories and principles into management practices Instructions:
In Part One of this case study analysis, students are to use the facts from the case
study to determine two different organization theories that are demonstrated. For Part
Two, students will compare the 21st century manager to that of the main character in the
case study and the implications of change in being a 21 st century manager.
In selecting a school of thought and an organizational theory that best describes the
current shipping manager, students will use the timeline to select a school of thought
and a theory or theories of that time frame. Students will use the course material to
respond to most of the assignment requirements but will also need to research the
theorist(s) and theories to complete the assignment. Students are expected to be
thorough in responding.
In Part Two, students are going to take what they have learned and compare the
management skills of the 21st century shipping manager to the skills of the current
Step 1: Review “How to Analyze a Case Study” under Week 3 Content.
Step 2: Create a Word or Rich Text Format (RTF) document that is double-spaced, 12point font. The final product will be between 4-6 pages in length excluding the title page
and reference page.
Step 3: Review the grading rubric for the assignment.
Step 4: In addition to providing an introduction, students will use headings following
this format: Title page with title, your name, the course, the instructor’s name; Background; Part One; Part Two. Step 5: In writing a case study, the writing is in the third person. What this means is
that there are no words such as “I, me, my, we, or us” (first person writing), nor is there
use of “you or your” (second person writing). If uncertain how to write in the third
person, view this link: http://www.quickanddirtytips.com/education/grammar/firstsecond-and-third-person. Also note that students are not to provide personal
Step 6: In writing this assignment, students are expected to support the reasoning
using in-text citations and a reference list. If any material is used from a source
document, it must be cited and referenced. A reference within a reference list cannot
exist without an associated in-text citation and vice versa. View the sample APA paper
under Week 1 content.
Step 7: In writing this assignment, students will use resources from the course material
and no more than 4 external source documents. NOTE: The expectation is that
students provide a robust use of the course material.
Step 8: In completing the assignment, students are expected to use the facts from the
case study and company profile paired with the weekly courses readings to develop the
analysis. View the company profile here: Galaxy Toys, Inc. Company Profile.
Step 9: In writing this assignment, students are expected to paraphrase and not use
Step 10: In writing this assignment, students may use external resources to address
the school of thought and the theorist but the majority of resources (a minimum of 3
course resources) will come from the course material.
Step 11: Read critically and analyze the following scenario: Part One
The shipping manager for Galaxy Toys Toledo, Ohio branch, Bart Aldrin, has been in his
job since 1969. Prior to coming to Galaxy, Bart worked as shipping clerk for
International Shipping, a large container company. Bart quickly rose to supervisor at
International Shipping because of his ability to plan daily work, provide detailed instructions to workers that helped optimize the way tasks were performed and his
knack of implementing processes so workers could be trained to perform their
specialized sequence of motion in the most efficient way. He brought this management
style to Galaxy, which helped to improve the methodology of toy assembly as well as
the shipping processes.
Employees often criticized Bart, who was heard to say (on many occasions), "It's my
way or the highway" or "Just do your individual task the way you were trained and don't
worry about what others are doing." In fact, it was clear that Bart was focused on
efficiency and to that end, he had a keen understanding of all of the tasks that needed
to be completed and was focused on hiring and training workers that could perform their
individual task in the most efficient way possible. In his early days, one could find Bart
on the shipping floor taking copious notes as to each individual task completed and
figuring out ways to turn the employees into robots…programming them to perform their
one task in the single-most efficient way possible (at least from his perspective).
A major shift in management occurred in the late 1980’s and early 90’s that caused Bart
(and other managers) to reconsider their management approach. For example,
heightened competition, advances in technology, the workers threat to unionize, a
greater demand for employee management participation, work-life balance and a
general shift in employee workplace values caused management to change the culture
of Galaxy. A greater focus on employees led to a new approach to management at
Galaxy: people focus within a learning environment. The owners of Galaxy embraced
diversity and were willing to hear the ideas of employees and this was change in
attitude and culture was evident in Bart, who embraced these changes wholeheartedly.
These internal changes enabled the company to adapt to uncertainty and to respond to
its competitors more quickly.
Answer the required assignment elements making sure that the facts of the scenario
and the course readings support the reasoning of the answers provided. Identify and discuss the school of thought that best describes Bart’s
management style when he first joined Galaxy. Remember to explain the
facts that you have relied upon in your selection. Discuss the theorist under the identified school of thought that best
depicts Bart’s management style when he joined Galaxy. What contribution
did this theorist make to management and why was his or her contribution
important to the field of management? Remember to explain the facts that
you’ve relied upon in your selection. Identify and discuss the school of thought that best describes the
management style Bart used once the shift took place? Why is this school
of thought the best choice? Remember to demonstrate that the facts given
in the scenario align with your choice. Identify and discuss the theorist who best supports this school of thought.
Address the principles of the theory and how these principles affected the
new approach to management as exhibited Bart and his fellow managers.
How does what the theorist proposed, support the facts in the case study? Compare and contrast the two schools of thought that were identified
above. Part Two
Recently, Bart announced his plans to retire. His replacement is Joyce Barnhart. Joyce
is confident as a 21st century manager that she is capable of handling the new position
as manager. As a 21st century manager, how will Joyce’s understanding of the role of a
manager be manifested/demonstrated in how she approaches her job?
Remember that in responding to this question, students are expected to
demonstrate their understanding of the 21st century management concepts
discussed in this course. How will the new approach to the job likely change the production and
shipping department at Galaxy headquarters? Step 12: Create the introductory paragraph. Within this paragraph, provide a brief
overview of the scenario. Then, provide a thesis statement and tell the reader the main
topics covered in the paper. The introductory paragraph is the first paragraph of the
paper but is typically written after writing the body of the paper (Questions students
responded to above).
Step 13: Respond to the questions in Part One and Part Two following the format
provided. Be clear and concise in the writing and make sure the questions are
Step 14: Using the grading rubric as a comparison, read through the paper to ensure
all required elements are presented.
Step 15: Proofread the paper for spelling and grammatical issues, and third person
writing. Use the spell and grammar check in Word as a first measure; Have someone who has excellent English skills to proof the paper; Consider submitting the paper to the Effective Writing Center (EWC). The EWC
will provide 4-6 areas that may need improvement. Step 16: Submit the paper in the Assignment Folder.