Business : Quality Customer Service

Running Head: QUALITY CUSTOMER SERVICEQuality Customer ServiceName:Institution:Course:Section number:1QUALITY CUSTOMER SERVICE2IntroductionEvery organization and businesses strive for excellence and have their ways of achievingit. It is imperative for organizations to look up to others to excel and not stop because they thinkwhat they want to attain has already been achieved. When it comes to our esteemed customerstoday, they are more knowledgeable and demand a lot. They easily criticize performances thatare poor and show their displeasure through comments. It is every organizations mandate toensure customer satisfaction at all levels through the services they deliver. Quality is chief whenit comes to service delivery.Quality is what the customers get out of a product, or a service or a product is said to offine quality when it fits its use and purpose, delights the customers and shows a degree ofexcellence. Quality service involves dealing with clients in a respectful way within the scope ofthe organization. In the delivery of a quality service, everyone strives to ensure the needs ofcustomers are taken care of in a respectable manner. Quality service ...


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