Management : Need Help With Discussion.

Running head: DISCUSSION1DiscussionStudents NameInstitutional AffiliationDISCUSSION2DiscussionQuestion 1A conflict situation that I have experienced in the workplace relates to a situation wherethe roles and duties of employees were not properly defined. When roles are not properlydefined, there is a great likelihood that disputes may arise since the duties of the members of theworkforce overlap from time to time (Scott, 2015). During the conflict, employees would find itdifficult to perform a given task without interruptions and disruptions from their peers. Theconflict has a great impact on the communication process within the organization. Conflicts tendto create tensions among members of the workforce, which reduces the likelihood of effectivecommunication from taking place. The conflict was also creating reduced employee jobsatisfaction and decreased their level of engagement. Within the short term, the employeeturnover rate had increased as members of the workplace preferred to move to other firms wheresuch conflicts were non-existent.The resolution was to define the roles and duties of employees in a better manner.Through defining the roles that ...


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