Janson Medical Clinic.

Before you begin your assignment, click  here to read the case study on Janson Medical Clinic.

Apply the knowledge that you've acquired throughout this module and write a 1–2 page narrative with an introduction and conclusion analyzing the Janson Medical Clinic. Be sure to address the following in your paper:

 

Questions to be Addressed

  • What conclusions do you reach from the satisfaction survey results?
  • What implications would this have to improve process design?
  • Propose some process improvements and develop redesigned processes along with new process map.
  • How will your suggestions address the sources of dissatisfaction that customers cited?

Answers

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